1 Introduction
Creator Studios Labs ("we", "our", or "us") develops and publishes professional streaming tools and mobile applications. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our websites, mobile applications, and software products ("Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.
2 Information We Collect
Depending on the Service, we may collect the following types of information:
A. Automatically Collected Information
- chevron_right Device type and model
- chevron_right Operating system version
- chevron_right App usage statistics
- chevron_right Crash reports and diagnostics
- chevron_right IP address (for analytics and security purposes)
B. Advertising Data
If our apps use Google AdMob or similar advertising services, third-party vendors may collect:
- chevron_right Advertising ID
- chevron_right Device identifiers
- chevron_right Interaction data for ad personalisation
C. Analytics Data
We may use Firebase Analytics or similar tools to collect:
- chevron_right App engagement metrics
- chevron_right Feature usage data
- chevron_right Performance data
We do not collect personally identifiable information such as your name, email address, or phone number unless explicitly stated within a specific app or when you contact us directly.
3 How We Use Information
We use collected information to:
- chevron_right Improve app performance and functionality
- chevron_right Monitor usage trends and user behaviour
- chevron_right Fix bugs and crashes
- chevron_right Serve relevant advertisements (where applicable)
- chevron_right Ensure security and prevent misuse
4 Third-Party Services
Our apps may use third-party services including but not limited to:
- chevron_right Google AdMob
- chevron_right Google Firebase Analytics
- chevron_right Google Play Services
- chevron_right OBS Studio (WebSocket integration)
These services may collect information as governed by their own privacy policies. We encourage users to review Google's Privacy Policy for more information.
5 Data Security
We take reasonable administrative and technical measures to protect information collected through our Services. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
6 Children's Privacy
Our Services are not directed to children under the age of 13 unless explicitly stated. We do not knowingly collect personal data from children under 13.
If you believe a child has provided us with personal information, please contact us at support@creatorstudioslabs.com and we will take appropriate action to delete such data promptly.
7 Data Retention
We retain collected information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, we take reasonable steps to destroy or anonymise it.
8 Your Rights
Depending on your jurisdiction, you may have certain rights regarding your data, including:
- chevron_right Requesting access to collected data
- chevron_right Requesting correction or deletion of data
- chevron_right Opting out of personalised ads (through device settings)
- chevron_right Withdrawing consent where processing is consent-based
To exercise any of these rights, please contact us at support@creatorstudioslabs.com.
9 Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our Services after any changes constitutes your acceptance of the revised policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
10 Contact
If you have questions or concerns about this Privacy Policy, please reach out: