OBS Plugin Installer by Creator Studios Labs
Back to home
Legal

Privacy Policy

Creator Studios Labs · Last updated: March 11, 2026

1Scope

This Privacy Policy applies to all products and services operated by Creator Studios Labs ("we", "our", or "us"), including:

  • The Creator Studios Labs website (creatorstudioslabs.stream)
  • Current mobile applications, including DeckPilot (OBS Stream Controller)
  • Future applications, tools, and software products published under Creator Studios Labs

This policy covers how we collect, use, store, and protect your information across all of these Services. By using any of our Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Services.

2Information Collected

Depending on the specific product or service you use, we may collect the following types of information:

A. Technical & Device Information

  • Device type and model
  • Operating system and version
  • App version number
  • Screen resolution and display metrics
  • IP address (used for analytics and security purposes)

B. Analytics & Crash Reporting

We may use tools such as Firebase Analytics or similar services to collect:

  • App engagement and feature usage metrics
  • Crash reports and error diagnostics
  • Performance data (app launch time, response times)
  • Session duration and frequency

C. Advertising Data

If an app includes advertising through Google AdMob or a similar advertising service, third-party ad providers may collect:

  • Advertising ID (device-level identifier for ad personalisation)
  • Device identifiers
  • Interaction data with advertisements (impressions, taps)

D. Support & Contact Data

If you contact us for support, we may receive:

  • Your email address
  • The content of your message
  • Any attachments or screenshots you provide

E. Locally Stored App Data

Some of our apps store settings and connection data locally on your device. This may include:

  • App preferences and configuration
  • OBS connection details (IP address, port, WebSocket password)
  • Scene layouts and custom button configurations

We do not collect personally identifiable information such as your name, phone number, or physical address unless you provide it to us directly (for example, by emailing our support address).

3How Information Is Used

We use collected information to:

  • Improve app performance, stability, and functionality
  • Identify and fix bugs, crashes, and errors
  • Understand usage patterns to guide product development
  • Serve relevant advertisements where applicable
  • Respond to support enquiries
  • Ensure security and prevent misuse of our Services
  • Comply with legal obligations

We do not sell your personal information to third parties.

4Local Storage & App Settings

Several of our apps store configuration and preferences locally on your device. This data is not transmitted to Creator Studios Labs servers unless explicitly stated within the app.

Examples of locally stored data include:

  • App theme and display preferences
  • OBS connection settings (IP address, port number, WebSocket password)
  • Custom button layouts and scene configurations
  • Recent connection history

This data remains on your device and is only removed when you uninstall the app or manually clear the app's data through your device settings.

5Third-Party Services

Our apps and website may use third-party services that collect information independently. These services include, but are not limited to:

  • Google Play Services — app distribution and update delivery
  • Google AdMob — advertising (where applicable)
  • Firebase Analytics — usage analytics and crash reporting
  • Firebase Crashlytics — crash diagnostics
  • OBS Studio — local network WebSocket integration (no data sent to external servers)

Each third-party service operates under its own privacy policy. We encourage you to review Google's Privacy Policy for services provided by Google.

6Advertising

Some of our apps may display advertisements through Google AdMob or similar advertising networks. When ads are present:

  • Third-party ad providers may collect device identifiers and advertising IDs to serve personalised ads
  • You can opt out of personalised advertising through your device settings (Settings → Privacy → Advertising on most devices)
  • Ad interaction data (impressions and taps) may be collected by the ad network

Not all of our apps include advertising. Whether ads are present is specified on each app's store listing or within the app itself.

7Billing & Purchases

If an app offers in-app purchases or paid features, transactions are handled entirely by the platform's billing system (Google Play Billing or Apple's In-App Purchase).

  • Creator Studios Labs does not directly collect, process, or store payment information such as credit card numbers or bank details
  • Purchase receipts and entitlement verification are managed through the platform's billing API
  • Refund requests should be directed to the relevant app store (Google Play or Apple App Store)

8Local Network & OBS Communication

Some of our products, such as DeckPilot, communicate directly with OBS Studio over your local network using the OBS WebSocket protocol. It is important to understand how this works:

  • Direct local connection: The app connects directly to OBS Studio running on your computer. This communication happens entirely within your local network (e.g., your home Wi-Fi).
  • No cloud relay: Connection data (such as the IP address, port, and WebSocket password of your OBS instance) is not sent to Creator Studios Labs servers or any external server.
  • Stored locally: Connection credentials are stored on your device only so the app can reconnect. They are not transmitted externally.
  • Scene and source data: Information about your OBS scenes, sources, and audio levels is read from OBS in real time. This data is used only within the app on your device and is not collected or stored by Creator Studios Labs.

9Cookies & Website Tracking

The Creator Studios Labs website may use cookies and similar technologies for:

  • Basic site functionality and performance
  • Understanding how visitors use the site (analytics)
  • Remembering preferences

You can control cookie behaviour through your browser settings. Most browsers allow you to block or delete cookies. Blocking cookies may affect your experience on the website but will not affect the functionality of our mobile apps.

10Data Security

We take reasonable administrative and technical measures to protect information collected through our Services. These measures include:

  • Using HTTPS for website and API communications
  • Keeping local network connections (such as OBS WebSocket) within your private network
  • Relying on platform-level security (Google Play, App Store) for app distribution
  • Limiting access to analytics and crash data to authorised personnel

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@creatorstudioslabs.stream and we will take appropriate steps to delete such information promptly.

12User Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request a copy of the data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Opt-out: Opt out of personalised advertising through your device settings
  • Withdraw consent: Withdraw consent where data processing is consent-based

To exercise any of these rights, please contact us at support@creatorstudioslabs.stream. We will respond to requests within a reasonable timeframe.

For app-specific data deletion requests, you can also visit the data deletion request page linked from within the app or its store listing.

13Data Retention

We retain collected information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Specifically:

  • Analytics and crash data is retained for up to 14 months, or as configured in the analytics service
  • Support correspondence is retained for as long as needed to resolve your enquiry, plus a reasonable period for follow-up
  • Locally stored app data (preferences, connection settings) persists on your device until you uninstall the app or clear its data

When data is no longer needed, we take reasonable steps to delete or anonymise it.

14Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our products, practices, or legal requirements. When we make changes:

  • The "Last updated" date at the top of this page will be revised
  • Material changes may be communicated through in-app notices or our website
  • Your continued use of our Services after changes are published constitutes your acceptance of the revised policy

We encourage you to review this page periodically to stay informed about how we handle your information.

15Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Emailsupport@creatorstudioslabs.stream
Websitecreatorstudioslabs.stream